Southend-on-Sea City Council is continuing to take the subject of potholes seriously, with reports being investigated within 24 hours – making it one of the most responsive councils in the UK.

If a resident reports a pothole on any local road using MySouthend then it will be inspected within 24 hours/next working day.

The council’s proactive approach to pothole repairs is evident in its track record of fixing over 10,000 individual potholes in the past five years alone. This ‘find and fix’ initiative operated alongside the council’s standard inspection and repair procedures.

Moreover, the council has continuously enhanced its repair processes, ensuring all potholes are now fixed using a more permanent solution. This approach – where the area around the pothole is cut out as a square or rectangle and fully resurfaced – not only prolongs the longevity of repairs but also reduces the costs associated with multiple investigations and temporary fixes.

While some major roads like the A127 may initially receive a 24-hour temporary pothole fix due to the high use of the road, others will receive a permanent repair within a 28-day cycle. This approach is signified by markings on potholes, indicating scheduled repair works. Additionally, new signage has been introduced to inform the public about ongoing proactive measures.

We urge anyone who has a pothole concern to please report it via MySouthend